> For the complete documentation index, see [llms.txt](https://help.immodio.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.immodio.app/en-start/getting-started-group/payment.md).

# Payment

### Payment

Immodio works with Stripe to make the process of processing payments and invoices as easy as possible for you. Stripe is one of the leading payment providers in Germany and enables fast, reliable and transparent billing. You will therefore be automatically redirected to the website of our partner Stripe for payments or changes to your Immodio tariff. In the following cases, payment or adjustment via Stripe by you as a user is necessary:

1. When registering to select a tariff
2. When changing a fare that has already been booked
3. In the lease assistant before generating a lease agreement

{% hint style="info" %}
If you need help with payment, please contact our customer service directly by e-mail at [**kundenservice@immodio.app**](mailto:kundenservice@immodio.app)
{% endhint %}

#### Selection of a tariff when registering

After registering and confirming your email address, you can choose between different tariffs.

* For paid plans (**Starter, Standard, Premium**), you will be redirected directly to our service provider Stripe for payment. There you can enter a **payment method** and confirm the payment.\*\*
* You will then be automatically redirected back to Immodio and have immediate access to all the features of the chosen plan.

#### Modification of a tariff

In the upper right corner, by clicking on the **"Show menu"**, you can change or cancel your current tariff at any time under **"My data"** in the **"Account"** tab **"Account"**.

By clicking on **"Change tariff"** you will be redirected to the portal of our payment service provider Stripe. There you enter the e-mail address with which you are registered with Immodio. You will then receive a confirmation email from Stripe, which you can use to securely log in to the Stripe portal. In the portal, you have the option of viewing your current tariff and adjusting it directly.

* **Upgrade (higher rate):**
  * Select a higher plan.
  * The new features from the higher tier are available to you **immediately**.
  * For the current billing period, you will only be charged the **difference** between your old and new plan.
* **Downgrade or cancel (lower plan):**
  * The new rate is effective **from the next billing period**.
  * Until then, you can continue to use all the features of your previous plan.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FNAGfuH2sQ4nhinprIL0d%2Fimage.png?alt=media&#x26;token=f4570ebc-d31b-4fa5-94b3-2f3deb308408" alt=""><figcaption></figcaption></figure>

#### Payment in the Lease Wizard before generating a Lease

This chapter is only about the payment of tariffs and payment in the event of tariff changes. Information on payment in the Lease Assistant is covered here: