> For the complete documentation index, see [llms.txt](https://help.immodio.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.immodio.app/en-start/guides-group/communication.md).

# Communication

Under the menu item "Communication" you have two ways to communicate with your tenants in Immodio.

1. [**Notices**](#aushange)**:** For general information to all tenants of a property (digital bulletin board).
2. [**Messages**](#messages)**:** For direct, individual communication with your tenants in a tenancy.

To do this, simply switch between the **"Notices"** and **"News"** tabs.

{% hint style="warning" %}
In order for your tenants to receive notices and messages, **at least one tenant per tenancy must have active access** to the tenant portal .
{% endhint %}

**Notices**

The Notices module works like a digital bulletin board for all residents of a property. Here you can publish information about a property for all tenants at the same time, for example information on handicrafts or upcoming meter readings. The notices are automatically displayed to all tenants who have access to the tenant portal and have an active tenancy in the respective property. Tenants cannot respond to these notices.

**News**

The Messages module allows you to communicate directly with your tenants. Communication takes place as a topic-related conversation in chat format. As soon as a matter has been clarified, you can mark the respective chat as settled and thus keep track of all topics of conversation at all times.

The messages are displayed to all tenants of the selected tenancy in the tenant portal. This module is suitable for individual concerns, queries or direct exchange between you and your tenants. Your tenants can also contact you directly with questions via the tenant portal.

<details>

<summary><strong>What are the advantages of communicating with your tenants via Immodio?</strong></summary>

* **Privacy-compliant communication:**\
  All communication takes place within the Immodio tenant portal. No personal data is transmitted via external messengers or e-mail providers.
* **Central and structured filing:**\
  All messages are assigned to a specific tenancy and stored permanently in Immodio. This means that no information is lost and you can keep track of everything at all times.
* **Traceability and documentation:**\
  Agreements, queries and agreements remain traceable at all times and can be viewed and easily searched if necessary.
* **Clear separation of topics:**\
  Communication is topic-related, which means that concerns can be clearly processed and marked as done.
* **Increased data security:**\
  Sensitive data such as contract information or tenant data is not sent via insecure or private communication channels.

</details>