> For the complete documentation index, see [llms.txt](https://help.immodio.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.immodio.app/en/anleitung/besichtigungen/loschen-von-besichtigungen.md).
# Deleting viewings
This page explains how you can delete viewings manually and how Immodio helps you delete viewings in compliance with the GDPR and the German General Equal Treatment Act.
## Deleting periods of an existing viewing afterwards
To delete individual periods of a viewing you have already created, click the **delete** icon in the viewing (see the arrow in the image "Deleting periods of a viewing" below) and then confirm the dialog with "**Yes, delete**".
{% hint style="info" %}
All prospective tenants who have already applied for a viewing on that day are automatically placed on the waiting list and can then apply again for free time slots.
{% endhint %}
Deleting periods of a viewing
## Deleting viewings
You can delete viewings at any time, for example if a viewing was created by mistake or the unit is no longer to be let.
To do so, go to the "**Viewings"** area and open the viewing you want to delete. Then click **"Delete viewing"** and confirm the dialog that appears with **"Yes, delete".**
**Case 1: No appointment requests or applications in the viewing**
* If there are no requests for a viewing yet (that is, no data about prospective tenants or applicants has been saved), the viewing you created is deleted immediately after you click **"Delete viewing"**.
**Case 2: Appointment requests or applications in the viewing**
* When you click **"Delete viewing"**, the viewing is initially marked as deleted.
* In order to meet the data protection requirements of the [GDPR](#the-gdpr-in-the-context-of-letting) and at the same time to allow you to explain your letting decision in the event of an allegation of discrimination under the [German General Equal Treatment Act (AGG)](#the-agg-in-the-context-of-letting), Immodio **archives** the viewing you have marked for deletion for **six months**. After these six months, all data and documents are deleted automatically and in compliance with the GDPR.
* Records about the applicant (contact details, tenant self-disclosure form, application documents) **who rented the apartment (that is, your new tenant)** are saved under [**Parties**](/en/anleitung/beteiligte/mieter.md) accordingly and are **not** deleted.
* When a viewing is marked as deleted, any outstanding appointment requests and applications are rejected automatically and the prospective tenants are informed about this.
#### The AGG in the context of letting
The German General Equal Treatment Act (AGG) applies as soon as the landlord advertises an apartment for letting publicly (for example through a letting portal or in a newspaper).
Among other things, the AGG prohibits discrimination on the grounds of ethnic origin, gender, religion or belief, disability, age or sexual identity (Section 1 AGG). In the event of an allegation of discrimination, the landlord has the opportunity to demonstrate that objective reasons and not discriminatory criteria were decisive. To document this credibly and comprehensibly, it is necessary to retain information about the process and the communication during the viewing in a traceable way.
Rules for small landlords (up to 50 apartments)
If the landlord lets no more than 50 apartments in total, only the following grounds of discrimination have to be observed (see Section 19 AGG):
* "ethnic origin"
* "race" \[wording of the Act]
Rules for large landlords (> 50 apartments)
If the landlord lets more than 50 apartments in total, only the following grounds of discrimination have to be observed (see Section 1 AGG):
* "race \[wording of the Act] or ethnic origin"
* "gender"
* "religion or belief"
* "disability"
* "age"
* "sexual identity"
**Exceptions to observing the AGG**
* Where a **particularly close or trusting relationship between the parties or their relatives** is established: the landlord or their relatives use residential space on the same plot of land on which the rented property is located (Section 19 (4) AGG)
* When letting residential space, different treatment is permissible with a view to creating and maintaining socially stable resident structures and balanced settlement structures as well as balanced economic, social and cultural conditions (Section 19 (3) AGG)
#### The GDPR in the context of letting
Storing personal data is only permissible under the conditions of the **General Data Protection Regulation (GDPR)**. The relevant legal basis is **Article 6 (1) (f) GDPR**, the landlord's legitimate interest in collecting the data as part of a letting decision.
In principle, **personal data of prospective tenants** may only be stored for as long as is necessary for the original purpose, that is, assessing whether to conclude a rental agreement. Once this purpose no longer applies or has been achieved (for example because another prospective tenant was chosen), the data has to be deleted (**Article 17 (1) (a) GDPR**).
The **obligation to delete the data of prospective tenants who were not chosen** only exists where no statutory retention obligation stands in the way.
* Such a retention obligation can arise from the AGG. To enable landlords to rebut an allegation of discrimination under Section 21 AGG, the relevant data may be retained for a limited period.
* The German data protection commission considers retention for 6 months to be permissible, provided no further claims can be asserted.
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