> For the complete documentation index, see [llms.txt](https://help.immodio.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.immodio.app/en/anleitung/beteiligte/mieter.md).

# Tenants

This page explains how to create a tenant in Immodio and record all the relevant master data and documents.

## Definition of tenant

A **tenant** is a natural or legal person who, through a **rental agreement**, receives the right to use a unit or a room in a house share from a landlord in return for regular payment (rent).

If you select your new tenant through "**Viewings**", all the data as well as the digital self-disclosure form and documents from the application are transferred to the party automatically.

Alternatively you can add a new tenant manually under **Parties** if you did not select them as the new tenant through "**Viewings**".

{% hint style="info" %}
A tenant can be created either as an individual or as a company.
{% endhint %}

## Creating a new tenant

{% stepper %}
{% step %}

### General

#### Individual

* Enter the tenant's full first name and surname.
* For **individuals** the **date of birth must be stored**; it helps to identify the tenant precisely in the rental agreement.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FN1HUCjK6B58oUcye4eOS%2Fimage.png?alt=media&#x26;token=3c7a7173-d40a-4336-b5fd-f60876174b1d" alt=""><figcaption></figcaption></figure>

* Also state the type of employment. This affects the digital Immodio rental agreement in several places and therefore has to be maintained.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2F7rqJOvnfC3SEjWHgqxmT%2Fimage.png?alt=media&#x26;token=60d21476-1cf7-4b43-bee6-9a7f7d9ef5f0" alt=""><figcaption></figcaption></figure>

#### **Company**

* For companies, store the full company name including the legal form (for example Ingenieurbüro Wellner GmbH).

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FUiSjDF7E72ia10OHt0A4%2Fimage.png?alt=media&#x26;token=29bc9049-9a1c-40c8-847d-a024aa1049a8" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Adding information

When you create a new tenant, the **"Add further information"** input field lets you record important information about this tenant.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FqODF538ZyGofr49R0GrR%2Fimage.png?alt=media&#x26;token=5458deb1-babd-41be-a23d-8f3b2d213e5c" alt=""><figcaption></figcaption></figure>

Here you can define and assign your own individual information.

{% hint style="info" %}
In properties and units, the **"Links"** area also lets you link tenants to a property or unit, for example to document clearly when they take on a service such as stairwell cleaning there. This keeps it traceable in Immodio who is responsible for which tasks.
{% endhint %}
{% endstep %}

{% step %}

### Contact

* Store the tenant's contact details here.
* Stating a landline number **or** a mobile number is mandatory.
* Make sure the email address is spelled correctly, as the address stored here is used to provide the operating cost statement digitally.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FZHCN9WT09FSEld1hMVwh%2Fimage.png?alt=media&#x26;token=26cd12b2-c439-4d8a-bea2-d5e0e9cc0d59" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Address

* Record the tenant's full address details here.
* Here you can document, for example, the tenant's address before moving into your unit or their new address after moving out.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FvQO4lBgDFnd75mcGsj5e%2Fimage.png?alt=media&#x26;token=96195f13-8d3a-43ac-801f-ab6ed8de54bd" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Tenant self-disclosure

You can also document further data about the tenant in the **"Tenant self-disclosure"** tab.

Two cases are distinguished here:

1. **If the tenant was added through the Immodio** **applicant management:**\
   The digital tenant self-disclosure form the tenant filled in with their application is transferred to the party automatically and shown at this point.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FYcb1WKXUJn4qLes95rjc%2Fimage.png?alt=media&#x26;token=0b2da83f-d609-4d66-a744-f5f45f754a12" alt=""><figcaption></figcaption></figure>

2. **If you created the tenant manually:**\
   In this case you can upload your own tenant self-disclosure form as a PDF file. The digital Immodio tenant self-disclosure form is then not available.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FOic1k4WcorRTUupxd8VH%2Fimage.png?alt=media&#x26;token=287b1ea5-e7fe-4ebc-af09-16da246110f7" alt=""><figcaption></figcaption></figure>

## Document upload

In the **"Document upload"** tab you can upload and manage all the relevant paperwork for the tenant.

<figure><img src="https://3986577705-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FDGfFw4On4r2uLklBZ5ju%2Fuploads%2FqrkqssXA9PeVmAEm3BVo%2Fimage.png?alt=media&#x26;token=457a50b5-7d46-4bec-9245-358ec790b7f9" alt=""><figcaption></figcaption></figure>

* If a tenant was added through the Immodio **applicant management**, the documents they submitted during the application process, such as copies of identity documents, proof of creditworthiness and proof of income, are stored here automatically.
* If you create the tenant manually, you can upload and manage the tenant's documents yourself here.
* You can upload or delete documents at any time.
