Exporting a defect as a PDF
The PDF export lets you download the documentation of an individual defect and pass it on outside Immodio, for example to an external service provider, or file it. The export is started directly from the defect you are editing.

Open the defect
Open the "Properties" area.
Open the property or unit you want and switch to the "Defects" tab. Alternatively, under Properties you can use "Show defects" to switch to the central defect overview.
Click the defect you want to export.
Start the PDF export
In the defect, click "Export".

The "Export comments as well?" dialog opens.
Choose "With comments" if all comments recorded in the defect are to be included in the PDF file.
Choose "Without comments" if only the defect information and images are to be exported, without the comments recorded.
Content of the PDF file
The PDF file contains structured documentation of the defect. Depending on the data stored, the following information is output, among other things:
the location of the defect (whether in the property or the unit)
the address of the property
relevant contacts, for example the owner, property management company, separate-property management company or current tenant
the defect type
the condition
details of the defect
the party responsible
who reported it
the person responsible for remedying it
photos of the defect
comments, if you selected these during the export
After the export
Once the export is successful, the message "Defect export downloaded." appears. The file is saved as a PDF and its file name contains the export date, the time, the defect type and the property or unit context.

If the export cannot be downloaded, check whether your browser allows downloads and start the export again.
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