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This page explains how to log in to Immodio and what you can do if you have forgotten your password.

Logging in as a landlord, property manager or estate agent
At my.immodio.app you can log in to Immodio simply with your email address and password.
If you have not yet created an Immodio account, you first need to register free of charge. You can find more information about registering here.
Your tenants also log in at my.immodio.app. Immodio automatically recognises whether the account is a landlord or a tenant account.
Have you forgotten your password?
If you have forgotten your password, you can set a new one under "Forgot password".
Enter the email address your Immodio account is registered with.
You will receive a link at this email address that lets you set a new password (please also check your spam folder).
If you also use Immodio as a prospective tenant, for example to apply for an apartment, or as a tenant to access the tenant portal in an existing tenancy, you have to create a separate tenant account with a different email address. You can find more information on the help pages for tenants.
Important: In rare cases errors can occur if you log in to Immodio as a landlord and then, in the same browser and without reloading, as a tenant. If you are both a tenant and a landlord (this also applies for testing purposes), we recommend using two different browsers for this, for example Firefox and Chrome.
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